Technical requirements

I. Pl@net INTERNET BANKING SYSTEM AVAILABLE THROUGH THE WEBSITE

1  Computer hardware and software

To operate correctly, the Pl@net system requires that your computer hardware and software should be in working order:
  • connected to Internet,
  • equipped with the internet browser enabling the use of SSL 3.0 128-bit protocol

2  Operating system

Login and transaction authorization method: masked password and SMS codes
  • Microsoft Windows 7, with Service Pack 1, Windows 8.1, Windows 10
  • Linux (Elementary OS, Ubuntu, Fedora, Manjaro, Mint, Debian, OpenSUSE distributions) - kernel versions 3.0 or higher (if reverse compatibility is ensured), on condition that the browser is compiled under the same operating system version,
  • MacOS 10.12 or higher
Login and transaction authorization method: digital signature (e-signature)
  • Microsoft Windows 7, with Service Pack 1, Windows 8.1, Windows 10

3  Internet browser

Login and transaction authorization method: masked password and SMS codes
  • Microsoft Internet Explorer version 11.x
  • Edge for Windows 10 - 40.x - 44.x
  • Mozilla Firefox version 60.x - 64.x
  • Opera version 50.x - 57.x
  • Google Chrome version 67.x - 72.x
Login and transaction authorization method: digital signature (e-signature)
  • Microsoft Internet Explorer version 11.x
  • Mozilla Firefox version 60.x - 64.x
  • Google Chrome version 67.x - 72.x
BNP Paribas Bank Polska S.A. provides technical support to the Pl@net system for the Microsoft Internet Explorer and Mozilla Firefox users in Windows 7 with Service Pack 1, Windows8 (but only Desktop mode), Windows10, Linux 3.0-3.6

4  Additional requirements for electronic signature

If you have selected the logging and transaction authorization method by masked password and SMS codes, no additional components or programs would need to be installed and normal user rights will be sufficient to work with the system.
If you have chosen to log in and authorize transactions with a digital signature, you should:
  1. have a cryptographic device - an USB device or a smart card (and a card reader), and
  2. install Comarch SmartCard software supporting cryptographic devices and signature generation component, which altogether require administrator rights to the computer.


A smart card is a piece of plastic of the size of a credit card with the microprocessor embedded inside. A private key is stored in the on-chip card memory; encrypting transactions are made through the card microprocessor.
To use a smart card one needs a processor card reader.

An USB cryptographic device resembles a pen-drive. An USB cryptographic device works in the same way as a smart card (a private key is stored in the on-chip memory), however, the difference is that no extra reader is needed for an USB cryptographic device - it gets connected directly to the computer (USB slot).
More information about USB cryptographic devices and smart cards you can find here.

II. Pl@net INTERNET BANKING SYSTEM AVAILABLE THROUGH THE MOBILE DEVICE (Mobile Pl@net)

1 Devices and Operating System

The application is available in a native version for:
  • Cell phones with Android version 2.X - 6.X
  • iOS/iPhone version 4.2, 5.X - 10.X

2 Logging and authorization on mobile devices

If the Pl@net system is used via native application installed on a mobile device, the user enters personally defined PIN to log on to the system and to authorize transactions.
PIN is defined during the mobile access activation process (device pairing). A detailed instructions on how to activate mobile devices (pairing) is available  here.